Functions of New Zealand Thesaurus

Developing service delivery procedures

Developing service delivery procedures
Creating guidelines on how to implement service delivery, to ensure that government agencies act within the boundaries of legislation, delegated legislation, Treaty of Waitangi obligations and agreed policy.
EXAMPLES: Developing immigration manual, Health Board rules on waiting list management, school rules, and the approved 'style' of delivery. EXCLUDES: administrative guidelines used only within an organisation, see 'Administering government, Corporate management [internal], Administration [internal]' or administrative guidelines used throughout the government sector - see 'Administering government, Ensuring accountability, Developing government sector procedures', excludes developing strategic plans, see 'Policy making, Planning for policy implementation'

Broader Terms

Date of creation
23-Apr-2007
Accepted term
23-Apr-2007
Descendant terms
0
ARK
ark:/99152/t3kq9wyxr2ympg
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0
Alternative terms
0
Related terms
0
Notes
2
Metadata
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