Promotes the public interest in utility regulation and works to assure that all utility customers have access to safe, reliable service at reasonable prices. makes recommendations to the Utah Public Service Commission for rate-making purposes, applications, hearings and other issues affecting quality of service. The Division also handles and investigates consumer complaints and monitors utility operations to ensure compliance with Public Service Commission rules, regulations and orders. For a more comprehensive review of duties, please see Title 54_05 of the Utah Code.